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Returns & Guarantee

We offer a 30-day return policy, which means you have 30 days from the date you receive your item to request a return.

To be eligible for a return:

  • Items must be in the same condition as when you received them - unworn, unused, with tags, and in the original packaging.
  • You must provide your receipt or proof of purchase.

To initiate a return, please contact us at contact@rockmountainperformance.com. If your return is approved, we'll provide a return shipping label along with instructions on how and where to send your package. Items sent back without prior approval will not be accepted.

You can always reach out with any return questions at contact@rockmountainperformance.com.

Damages & Issues

Please inspect your order upon receipt. If your item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue.

Exceptions / Non-Returnable Items

The following items cannot be returned:

  • Perishable goods (e.g., food, flowers, plants)
  • Custom or personalized products
  • Personal care items (e.g., beauty products)
  • Hazardous materials, flammable liquids, or gases
  • Sale items or gift cards

If you have questions about a specific item, please reach out to contact@rockmountainperformance.com.

Ship your return/exchange to:

Rock Mountain Performance, LLC
Returns Department
11495 SW 60th St
Miami, FL 33173
USA

Notify us at contact@rockmountainperformance.com with your order number and return tracking number.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved. Approved refunds will be issued to your original payment method. Please note that it may take some time for your bank or credit card company to post the refund.

Guarantee Terms (Fair Use)

We offer a 30-day money-back guarantee on first-time purchases.

Refunds are limited to one per customer or household and may be declined in cases of repeated claims, suspected abuse, fraud, or resale activity.

Shipping costs are non-refundable.

If you need help with a return, contact us at contact@rockmountainperformance.com.